By: Equity National Title March 13, 2017 Array A Closer Look
Looking back, was TRID worth it to the consumer?
As we mentioned earlier (Let's put TRID to the test), we thought it might be time to ask the borrower—the intended beneficiary of the CFPB’s new TRID rule—if that rule had, indeed, made a positive effect upon their home loan experiences. You’ll recall that TRID was engineered by the CFPB, primarily, to prevent surprises (especially as to the settlement fees) at the closing table by driving better communication and collaboration...
By: Equity National February 14, 2017 Array A Closer Look
Let’s put TRID to the test.
Last year around this time (Winter of 2016), the entire mortgage industry revolved around one word: TRID. In fact, this one regulatory change had such an impact on how we do business (from loan origination right down to closing) that it became its own punchline: Example 1: T.R.I.D.: &...
By: Equity National Title January 31, 2017 Array A Closer Look
Deeper Dive into the Data—Still think the litt...
We talked a little bit recently about the importance of “the little things” when it comes to delivering service for a mortgage transaction—namely, the closing. (check out our last blog here) It’s just common sense that a closing professional arrive on time, right? It may be common sense or instinct. But try presenting that argument to a Board of Directors. Or a stockholder meeting. Let us know how you ...
By: Equity National January 17, 2017 Array A Closer Look
When in Doubt, Talk it Out!
As you know, Equity National Title, which serves as a closing professional for numerous mortgage lenders, has had the privilege of surveying over 17,000 homebuyers about their experience. Needless to say, one of the things our lending clients want to know about almost immediately was how well the consumer felt treated by his/her loan officer (l.o.). The good news for our lending clients is that over 80 percent of those surveyed said t...
By: Equity National January 10, 2017 Array A Closer Look
When “running a few minutes behind” just won...
Let’s face it. We live in a world that has different social standards than the world we lived in even 20 years ago. A less formal world. Restaurants which once required a jacket and tie are now just fine with jeans and a fairly clean shirt (ironing: optional). Thank you notes have become a delightful formality, the occasional reminder of days gone by. To this new, business casual, upscale comfort food world in which we live, punc...
By: Equity National January 3, 2017 Array A Closer Look